If you need to change your delivery address, we can do this easily for you.
What you should do
You can contact us by emailing [email protected] or leave a message on our live chat popup. You can also call us on 01843 263828.
Please supply us your order number and your new delivery address. Changes of address are made a priority so we will try and get this done as quickly as possible and avoid any delay in service.
If we still have your order and it's not dispatched yet
In this case, we can change the delivery details and have your order dispatched with the updated address. This shouldn't result in a delay as we have your order and can be done relatively quickly.
If your order has already been collected by the couriers
If your order has already been dispatched and handed over to the couriers we will have to contact them to get your details to change. Although a simple thing to do, this will likely result in a 24 delay in delivery.