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My order is faulty or poor quality



  • Paul Din

    I have contacted your offices and attached a few photos. I am awaiting a response as there were a few parts damage to the hutch

  • Gavin Lewis

    Just had our second XL cat house delivered, however, the cat flap on it is now a cheaper alternative to the Petsafe one that was on our first one. The new one is not as smooth along the bottom either which is not ideal. Also, 2 brown caps are missing from the screws on the front.


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