Missing boxes normally get delivered the next working day
Any missing parcels from delivery will be delivered the next working day.
We always send out complete orders
If for some reason we can't send out your order all together we will get in touch and inform you that we can't and work out what the best option for you would be.
Boxes sometimes get split up.
If your order consists of multiple boxes and you haven't received all of them, your delivery has most likely been split up along the way in the courier network.
Sometimes the delivery driver will accidentally leave parcels off his van not realising that they are part of the same order.
If after a working day your missing parcel hasn't been delivered please contact us at hello@homeandroost.co.uk
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