Where's my tracking?

You will be emailed a tracking link with your dispatch confirmation email, if you haven't received this email it could mean that your order hasn't either been dispatched yet or the email has gone to spam.

Your order hasn't been dispatch yet

Pre-order: If you have Pre-Ordered then you will receive a dispatch email and tracking details up to 5 working days after your purchase. Most Pre-Orders get dispatched soon then this.

Normal Order: Normal orders of in-stock items will be dispatched within one working day and a tracking link will be emailed to you.

The email went to spam: Whitelisting email addresses

Please check your spam folder or white list Home & Roost emails, who to white list a contact guide can be found by clicking here