Stock Enquiries
- Dimensions and how big are your products?
- I am interested in purchasing can you confirm when you will have this in stock?
- What's the lead time at the moment?
- If I order today would it be ready to collect tomorrow please
- Products available on backorder
- It seems that everything is out of stock, when would I get my order?
Getting in touch with us
- I have not received an email from Home & Roost
- When is your opening times?
- Do you have a telephone number?
- Are you products ready assembled
- How to contact us regarding an order
- Home & Roost Reviews
Delivery & Customer Collections
- Why Is My Scotland Delivery More Than Your Standard Delivery?
- What days do you deliver
- Do the houses come packed separately
- Am I likely to receive an order before Christmas?
- What countries do you deliver to?
- If I order a rabbit hutch, when would delivery be?
Damages & Returns
- My order is damaged but the box looks fine
- My item is faulty or has been damaged.
- I haven't got the original box to return the item.
- DPD Couriers says my delivery has been cancelled.
- The image of the product looks different then what it did on the website
- I need some help with my hutch but it's out of warranty
Making Payment
- I've asked for a refund, where is it?
- The item I want is out of stock, when are they coming back?
- Can I change or add something to my order?
- How do Pre-Orders work?- Do I have to pay and how long do I have to wait?
- What's the current stock level of an item?
- My order has failed but you've taken my money?